How do I change my FTP password?

How do I change my FTP password?

It is good practice to change your passwords regularly to prevent unauthorised access to your information.

To change your FTP password via konsoleH follow these steps:

  1. Browse to konsoleH and log in at Admin or Domain level
  2. Select Manage Services in the left-hand menu
  3. Domain level: Select FTP Users, OR
  4. Admin level: Select Configuration > FTP Users
  5. Select Edit
  6. You can change your default password by
    • creating a strong password yourself
    • letting konsoleH auto-generate one for you.
  7. Enter your new FTP password and ensure that it is a strong password
  8. Click Update

When changing your FTP Password, it is important that you update your FTP program.

Please note: Hetzner will only accept strong passwords. To ensure your password is strong make sure you adhere to the following guidelines:

  • Use both upper and lower case letters.
  • Incorporate numbers or punctuation marks.
  • Use at least one special character: ! @ # $ % * ( ) — + = , < > : : “ ‘ .
  • Ensure it is at least 11 characters long.
  • Do not use your username, email address or domain names associated with your Hetzner account.
  • Do not use your personal information, such as name, phone number, ID number, special dates, address or names of anyone you know.
  • Use different passwords for you various hosting services.
  • Use a word or phrase you can remember easily, but would be very difficult for anyone else to guess.